Refund and Returns Policy

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Refund & Returns Policy for [goldentechhub.com]
Effective Date: [02 May, 2025]

1. Return Eligibility

Timeframe: 30 days from delivery date ([adjust based on your policy])
Condition Requirements:
✅ Must be unused, in original packaging with tags attached
✅ Requires proof of purchase (order number/receipt)
❌ Final sale items marked “Non-Returnable”
❌ Personalized/custom-made products
❌ Opened software/electronics (unless defective)

2. Return Process

Step 1: Contact our support team at [info@goldentechhub.com] within [7] days to request a Return Merchandise Authorization (RMA) number.
Step 2: Pack items securely using [your recommended packaging method].
Step 3: Ship to:

[Your Return Address]  
Attn: Returns Department  
[RMA Number]

Return Shipping:

[Option 1: “We provide prepaid return labels for defective/wrong items”]
[Option 2: “Customer responsible for return shipping costs”]

3. Refund Processing

Timeline: 5-7 business days after receiving returned items
Method: Original payment渠道 (credit card/PayPal/etc.)
Deductions:
‼ Restocking fee: [X]% (if applicable)
‼ Original shipping costs non-refundable

4. Exchanges

Available for defective/wrong items within [14] days
Priority processing when returning with new order

5. Damaged/Defective Items

Photos of damaged product/packaging
Order number visible in images
We’ll arrange free return shipping and expedited replacement.

6. International Returns

[Customs/VAT responsibilities statement]
Return shipping to [specific warehouse location] required

7. Special Cases

Holiday Extension: Purchases made between [Nov 1-Dec 24] may be returned until [Jan 15]
Gift Returns: Require gift receipt and store credit only

Contact Us:
📧 [support@goldentechhub.com]
☎️ [+1 (800) XXX-XXXX] (Mon-Fri 9AM-5PM [Your Timezone])

Key Recommendations:

Visual Icons: Add ▶️⚠️✅❌ icons to improve readability
Legal Compliance:
- EU businesses: Include 14-day withdrawal right under GDPR
- US businesses: Add state-specific disclosures (e.g., CA 30-day policy)
Interactive Elements:
- Link to return request form
- Embed tracking tool for return status
Version Control: Include update history at bottom

Disclaimer Template:
“This policy doesn’t affect your statutory rights. For unresolved issues, contact [Consumer Protection Agency] at [link].”